You can easily sort and filter the requests, review the current statistics and even perform 'bulk' operations without leaving the page. The main screen of the help desk software features a powerful grid showing all the information on your current tickets.
Jitbit is an affordable, fast, lightweight and good-looking Ticketing System for your customer support team. Requests come in via email, live chat, text-messages, phone calls - all go into the same storage, where help desk agents can add their responses and keep track of tickets.
IT ticketing system is a software app, that converts all incoming tech support requests into tickets and stores them in one central database for later management.
